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☆ Student-loan borrowers faced 3.9 million billing errors after entering repayment, a new report from 4 Democratic lawmakers says
▼ + stars: | 2024-04-10 | by ( Ayelet Sheffey | ) www.businessinsider.com time to read: +5 min

Read previewLawmakers have highly scrutinized the return to repayment for millions of student-loan borrowers in the fall. Elizabeth Warren, Richard Blumenthal, Ed Markey, and Chris Van Hollen released a report on student-loan servicer errors amid the return to repayment. Exclusively viewed by Business Insider, the report said servicers made over 3.9 million "billing-related errors" once repayment resumed. Still, the Democratic lawmakers said in their report that more could be done to help borrowers harmed by servicing errors. "To remedy servicers' historic failures and protect borrowers from future harms, there must be a path for debt relief for borrowers harmed by their servicers," they wrote in the report.

Persons: —, Democratic Sens, Elizabeth Warren, Richard Blumenthal, Ed Markey, Chris Van Hollen, servicers, Nelnet, Aidvantage, MOHELA, Warren Organizations: Service, Democrats, Democratic, Business, Education Department, ED, Warren, BI, Public

☆ Student-loan forgiveness through Biden's new repayment plan faces another lawsuit from 7 GOP states
▼ + stars: | 2024-04-10 | by ( Ayelet Sheffey | ) www.businessinsider.com time to read: +4 min

Read previewAnother lawsuit to block President Joe Biden's new student-loan repayment plan has arrived. On Tuesday, Missouri's Attorney General Andrew Bailey led six other GOP states in filing a lawsuit to block the new SAVE income-driven repayment plan. It's a similar argument to the lawsuit Biden v. Nebraska, which the Supreme Court ruled had standing to strike down Biden's first broad debt relief plan. It said that due to the generosity of the SAVE plan, fewer borrowers will enroll in PSLF, thus undermining states' recruitment efforts into the public sector. This lawsuit follows Biden's release of new details for his broader student-loan forgiveness plan, which is set to benefit over 30 million borrowers.

Persons: —, Joe Biden's, Andrew Bailey, Biden's, It’s, E67qx1RMsP —, It's, Biden, MOHELA, Bailey Organizations: Service, Missouri's, Business, Education Department, else’s Ivy League, GOP, An Education Department, US Department of Education, MOHELA, . Nebraska, SAVE, of, Public Locations: Missouri, ., of Missouri, PSLF

☆ These are the 5 groups of borrowers eligible for Biden's new student loan forgiveness plan
▼ + stars: | 2024-04-08 | by ( Jessica Dickler | ) www.cnbc.com time to read: +3 min

Borrowers with 'runaway interest'More than 25 million borrowers owe more than they originally borrowed in federal student loans because of accrued interest charges, according to the Biden administration. Anyone enrolled in the Saving on a Valuable Education Plan, or SAVE, or any other income-driven repayment plan would be eligible without having to apply. Borrowers eligible for forgiveness programs, who haven't appliedConsumer advocates and borrowers have complained that the government's debt forgiveness programs can be hard to know about and to access. Borrowers who entered repayment over 20 years agoAnother 2.5 million borrowers would benefit from the forgiveness of student loans that have been held for two decades or longer. Borrowers who enrolled in 'low-value' collegesGraduates with loans from "low-value" institutions or programs would also be eligible for loan forgiveness.

Persons: Biden, they're, haven't Organizations: Public, Education, Federal, Aid, Education Department, Corinthian Colleges, ITT Technical Institute

☆ Biden Will Try Again to Wipe Out Student Loan Debt for Millions of Borrowers
▼ + stars: | 2024-04-05 | by ( Michael D. Shear | ) www.nytimes.com time to read: +1 min

President Biden will announce a new effort on Monday to reduce or eliminate student loan debt for millions of borrowers, an election-year attempt to revive his goal of providing large-scale relief for Americans struggling to pay off their college loans, a person familiar with the plan said Friday. The proposed regulations are set to be published over the next few weeks. Mr. Biden will speak about the effort during a visit to Wisconsin on Monday, which will coincide with an event on student loans with Vice President Kamala Harris in Philadelphia. The push is a recognition by Mr. Biden and his allies of the disappointment felt by his supporters — especially young voters — when the president’s first attempt to wipe out student debt was blocked by the Supreme Court last summer. The court said that the government exceeded its authority under federal law when it attempted to cancel up to $400 billion in student loans.

Persons: Biden, Mr, Kamala Harris Organizations: Education Department Locations: Wisconsin, Philadelphia

☆ Student-loan borrowers in public service are facing a key change starting in May — and it'll mean delays in their debt cancellation progress
▼ + stars: | 2024-04-03 | by ( Ayelet Sheffey | ) www.businessinsider.com time to read: +4 min

Read previewSome key changes are on the way for thousands of federal student-loan borrowers in public service. President Joe Biden's Education Department recently posted new guidance on Federal Student Aid's website with updates to the Public Service Loan Forgiveness program. Once PSLF processing resumes in July, borrowers' loans will remain with their servicer, but the Education Department will fully manage the program. As a result, borrowers can view their PSLF payments directly on studentaid.gov, access "enhanced" services like status tracking for their applications, and see quicker processing times for PSLF. AdvertisementOn top of this transition, MOHELA is in the process of transitioning borrowers to a new servicing platform, which could mean up to 30-day delays in posting payments.

Persons: —, Joe Biden's, MOHELA, that'll, PSLF, Grant, Massachusetts Sen, Elizabeth Warren, Warren, Chuck Schumer, Sen, Bernie Sanders Organizations: Service, Joe Biden's Education Department, Federal, Public, Business, Teacher, College And Higher, Federal Student Aid, Education Department, PSLF, Protection Locations: Massachusetts

☆ Some student-loan borrowers have just 1 month left to get closer to debt cancellation — and they need to take action
▼ + stars: | 2024-04-01 | by ( Ayelet Sheffey | ) www.businessinsider.com time to read: +1 min

Some student-loan borrowers have one month left to benefit from one-time account adjustments. Borrowers who do not have qualifying loans need to consolidate by April 30. AdvertisementSome student-loan borrowers have just one month to get closer to debt relief. President Joe Biden's Education Department is nearing the end of its one-time account adjustment for borrowers on income-driven repayment plans and Public Service Loan Forgiveness. First implemented last summer, the adjustment allowed the department to evaluate borrowers' accounts every other month to determine which borrowers qualified for debt relief but had yet to receive it.

Persons: —, Joe Biden's Organizations: Education Department, Service, Joe Biden's Education Department, Public, Business

☆ A dad explains why the college financial aid process has him worried he'll be 'scrambling to try to find money at the last minute' for his 2 daughters
▼ + stars: | 2024-03-31 | by ( Ayelet Sheffey | ) www.businessinsider.com time to read: +7 min

Antonio Scordo, 50, is struggling to navigate the college financial aid process for his two daughters. Having already sent his son through college, Scordo was familiar with the Free Application for Federal Student Aid, or FAFSA, process — but this year has brought a host of new challenges. "We also don't want to apply for not enough because then you're scrambling to try to find money at the last minute. According to Federal Student Aid, the ability to make corrections and updates will not become available until "the first half of April." To help pay for his son and one of his daughter's schools, he took out nearly $50,000 in parent PLUS loans, per documents reviewed by BI.

Persons: Antonio Scordo, —, Scordo, Joe Biden's, she's, she'll, Miguel Cardona, Cardona, they're Organizations: Service, Federal Student Aid, Joe Biden's Education Department, Business, BI, The Education Department, Politico, Microsoft, Education Department Locations: Scordo

☆ Why student loan forgiveness remains a key issue for the Biden campaign
▼ + stars: | 2024-03-30 | by ( Katie Lobosco | ) edition.cnn.com time to read: +9 min

Still, the Biden campaign sees student debt forgiveness as a winning issue. The administration is working on developing another student loan forgiveness program, relying on a different legal authority this time. Student debt policy has come a long wayStill, student loan borrower advocates agree that forgiveness for nearly 4 million people is worth acknowledging. Before the 2016 presidential campaign, broad student debt cancellation was not an issue that candidates usually campaigned on. Cole also served on the Department of Education’s rulemaking committee tasked with developing the new student loan forgiveness program.

Persons: Joe Biden, Biden, It’s, –, ”, Braxton Brewington, “, ” Biden, Donald Trump, Trump, we’ll, it’s Joe Biden, Seth Schuster, Trump Democratic Sen, Elizabeth Warren –, Betsy DeVos, “ Joe Biden, ” Warren, DeVos, he’s, The Trump, it’s, There’s, that’s, Brewington, Wisdom Cole, Cole, Jill Biden’s, ” Cole, Warren, CNN’s Ariel Edwards, Levy Organizations: Washington CNN, Supreme, Republican, Biden, Trump Democratic, CNN, Education Department, Corinthian Colleges, The, PSLF, Department of Education, NAACP Youth & College Division, Department, Education’s, State, Union, Black, KFF, NAACP Locations: California, United States, Massachusetts

☆ Thousands of student-loan borrowers got their debt wiped through a new repayment reform. 11 GOP states just filed a lawsuit to block that relief.
▼ + stars: | 2024-03-29 | by ( Ayelet Sheffey | ) www.businessinsider.com time to read: +4 min

Eleven GOP state attorneys general filed a lawsuit to block the SAVE income-driven repayment plan. They argued that the shortened timeline for debt relief through the plan is unconstitutional. An Education Department official said Congress allows the authority to set terms for income-driven repayment. While the lawsuit makes several comparisons to the debt relief plan the Supreme Court struck down, the legal basis for the two plans differ. The Education Department is currently undergoing the negotiated rulemaking process for its second attempt at a broader form of debt relief.

Persons: —, Joe Biden's, Kris Kobach —, Miguel Cardona, Biden's, Biden, Kobach, Harris Organizations: GOP, An Education Department, Service, Biden, Education, Republican, Education Department, Business, US Department of Education, Harris Administration, Higher Locations: Kansas

☆ A $0 monthly student-loan payment could hurt some borrowers in the long term. An upcoming policy could change that.
▼ + stars: | 2024-03-27 | by ( Ayelet Sheffey | ) www.businessinsider.com time to read: +5 min

A Philadelphia Federal Reserve paper examined $0 monthly student-loan payments on income-driven payment plans. AdvertisementA $0 monthly student-loan payment might only help some borrowers for so long. With student-loan payments often presenting a significant financial burden for borrowers, income-driven repayment plans were created with the idea that borrowers would face a monthly payment they can afford based on their income. In some cases, IDR plans would give borrowers a $0 monthly payment that would still count toward their forgiveness process. Borrowers will still be able to do so manually, but the automatic option could protect those with $0 monthly payments from falling behind on the payment plan's requirements.

Persons: —, servicers Organizations: Philadelphia Federal Reserve, Service, Education Department, Education

☆ How to 3D-print a school in a war zone
▼ + stars: | 2024-03-25 | by ( Rebecca Cairns | ) edition.cnn.com time to read: +11 min

Project Hive will provide the school with four extra classrooms to help it accommodate additional students displaced by the war, said Bonis. But he continues undeterred: “(This) is also a way of taking technology to give back hope.”A model of the 3D-printed school showing the four new classrooms. Where 3D printing is really great is when you have special geometries and shapes, because you’re totally free. According to Lange, there are cheaper, faster alternatives to 3D printing, such as prefabricated and modular buildings. Team4UAReconstructing communitiesTeam4UA is not the only organization to see the potential of 3D-printed construction in disaster and conflict zones.

Persons: Jean, Christophe Bonis, “ I’m, ” Bonis, Team4UA, Olga Gavura, “, ”, DUS, Christian Lange, you’re, Hong Kong University Lange, Lange, Jack Oslan, Oslan, ‘, Andriy Zakaliuk, Bonis, “ It’s Organizations: CNN, Team4UA, United Nations ’ International Organization for Migration, ”, Balbek, Ars Longa, Dubai Future Foundation, Hong Kong University, Robotic, 7CI Group, Russian, Diamond, Kyiv School of Economics, Lviv City Council’s Locations: Lviv, Ukraine, Europe, Russia, —, Texas, Austin , Texas, Nacajuca, Mexico, Dubai, Malawi, Arizona, “, Kherson, Kyiv

☆ A major student-loan company is 'impeding' borrowers' debt cancellation and 'mishandling' their monthly bills, Elizabeth Warren says. She wants its CEO to face Congress.
▼ + stars: | 2024-03-18 | by ( Ayelet Sheffey | ) www.businessinsider.com time to read: +3 min

Read previewMassachusetts Sen. Elizabeth Warren has questions for the head of a major student-loan company — and she wants him to answer them in Congress next month. On Monday, Warren sent a letter to Scott Giles, the CEO of federal student-loan servicer MOHELA, inviting him to testify before the Senate banking committee on April 10. MOHELA was the first federal servicer to be punished by the Education Department for failing to fulfill its contractual obligations. "Your testimony will provide you with an opportunity to offer context on MOHELA's role as a student loan servicer at a time of significant transition for the federal student loan program," she added. Warren, along with other Democratic lawmakers, has previously scrutinized MOHELA's handling of student-loan borrowers' accounts.

Persons: —, Massachusetts Sen, Elizabeth Warren, Warren, Scott Giles, servicer MOHELA, MOHELA, servicer, Chuck Schumer, Sen, Bernie Sanders, PSLF, I'm Organizations: Service, Public, Business, Education Department, Democratic, Consumer Financial Protection Bureau Locations: Massachusetts, Nelnet

☆ A millennial got $76,000 in student debt wiped out last year. Now he's learned it was a mistake and has to dig into his retirement savings to afford payments again.
▼ + stars: | 2024-03-17 | by ( Ayelet Sheffey | ) www.businessinsider.com time to read: +5 min

"So I mean, we upped our retirement contributions, put more in our savings account because we're saving to buy an apartment." According to David's account, he's expected to resume payments in April, and while he's not yet sure what the amount will be, he's already having to cut back on spending and dig into his retirement savings to make sure he can afford an additional bill. Since federal student-loan payments resumed in October after an over three-year pause, many borrowers have been struggling to get help from their servicers due to strained resources at Federal Student Aid, the office that oversees repayment. AdvertisementAs David waits for clarity, he's evaluating how much money he can withdraw from his savings account to face his student-loan payments once again. "I'm on the fortunate end of this in that I do actually have a savings account," David said.

Persons: David, David —, —, MOHELA, he's, We've, we're, Anne, hasn't, I'm Organizations: Service, Business, BI, Public, Education Department, Federal Student Aid, Republican Locations: PSLF, MOHELA

☆ Over 27,000 student-loan borrowers are getting $4.1 million in payments in the mail after debt relief companies 'lured' them into 'fake loan forgiveness claims,' a federal consumer agency says
▼ + stars: | 2024-03-14 | by ( Ayelet Sheffey | ) www.businessinsider.com time to read: +3 min

Read previewThousands of student-loan borrowers are getting checks in the mail after paying companies accused of scamming them for debt relief services. The Federal Trade Commission on Wednesday announced it would be sending over $4.1 million in refunds to 27,584 borrowers who gave money to South Dakota corporations Mission Hills Federal and Federal Direct Group. According to the press release, the FTC said the companies "lured consumers with fake loan forgiveness claims and pocketed their money." Advertisement"Moreover, because Defendants have failed to apply most or any of consumers' payments to their student loans, many consumers have accrued additional capitalized interest on the balance of their loans," the complaint said. Those with questions about the payments can contact JND Legal Administration — the company overseeing FTC's refunds — at 844-566-0108, or seek information through the FTC's refund information website.

Persons: — Organizations: Service, Federal Trade Commission, Wednesday, Mission Hills Federal, Federal Direct Group, Business, FTC, Court, Central, Central District of, —, Consumer Financial, Education Department Locations: South Dakota, Central District, Central District of California, California, reportfraud.ftc.gov

☆ Inside the Blunders That Plunged the College Admission Season Into Disarray
▼ + stars: | 2024-03-13 | by ( Erica L. Green | Zach Montague | ) www.nytimes.com time to read: +1 min

There were just days left to process a batch of federal financial aid applications when Education Department officials made a fateful discovery: 70,000 emails from students all over the country, containing reams of essential data. They were sitting in an inbox, untouched. The students’ futures depended on it. “It needs to get untangled,” Mr. Cordray told his staff members on Thursday, according to recordings of two back-to-back meetings that The New York Times obtained. Three years ago, Congress ordered the Education Department to revamp the new form to make it easier and more accessible.

Persons: Richard Cordray, Mr, Cordray, ”, “ Organizations: Education Department, New York Times, Federal Student Aid

☆ Student-loan borrowers could see an easier repayment process through Biden's budget request — along with efforts to make college cheaper
▼ + stars: | 2024-03-11 | by ( Ayelet Sheffey | ) www.businessinsider.com time to read: +4 min

It includes a $3.1 billion funding increase for the Education Department to help student-loan borrowers. AdvertisementPresident Joe Biden's budget wish list is out — and it includes boosted funding to help student-loan borrowers as they continue to navigate the return to repayment. Biden's budget request released on Monday outlines what his administration is seeking to prioritize in the final year of his first term. Additionally, the budget request proposes getting rid of student-loan origination fees, or fees a lender charges for processing a borrower's loan. However, many of the initiatives in Biden's budget request would require congressional approval, and with Republicans holding a majority in the House, it's unlikely it would pass in its current form.

Persons: —, Joe Biden's, Education James Kvaal, Pell Grant, Biden Organizations: Education Department, Service, Child, Social Security, Federal, Aid, Federal Student Aid, Education, College Fund, Republicans, Business, Management

President Joe Biden recently announced that he was canceling federal student loans for nearly 153,000 borrowers enrolled in the plan, known as the SAVE plan. For Lauran Michael and her husband, the SAVE plan has reduced student loan payments by half. If you are interested in applying for the SAVE plan, here's what you need to know:WHAT IS AN INCOME-DRIVEN REPAYMENT PLAN? Borrowers can apply to the SAVE plan using the Income-Driven Repayment Plan request through the Education Department’s website. If you’d like to repay your federal student loans under an income-driven plan, the first step is to fill out an application through the Federal Student Aid website.

Persons: Joe Biden, Michael, they've, ”, you’ve, they’re, Biden’s, Charles Schwab Organizations: SAVE, U.S . Education Department, WHO, PLAN, Program, Education, Education Department, Public, Defense, Federal, Aid, Associated Press, Charles, Charles Schwab Foundation, Inc, AP Locations: U.S, Raleigh , North Carolina

☆ A mom got $192,000 in student debt wiped out last year. But her servicer just told her the relief was a mistake — and she has to figure out how to afford monthly payments again.
▼ + stars: | 2024-03-09 | by ( Ayelet Sheffey | ) www.businessinsider.com time to read: +5 min

Anne, 46, received notice in June that her loans were forgiven thanks to her years of public service. But in late February, MOHELA told her the relief was an error, and her balance was reinstated. AdvertisementAnne breathed a sigh of relief in June when she received the notice she waited years for: her nearly $200,000 student-loan balance was forgiven. I really can't believe this is true," Anne told Business Insider. BI previously spoke to another borrower, Okwara, who MOHELA told that the loan forgiveness he received last year was a mistake.

Persons: Anne, MOHELA, —, She's, Anne isn't, I'm, Okwara, she's, it'll, I've Organizations: Service, Public, Business, PSLF, BI, Education Department

☆ Biden touts 'fixed' student loan forgiveness programs in State of the Union. Here's what he meant
▼ + stars: | 2024-03-08 | by ( Annie Nova | ) www.cnbc.com time to read: +2 min

Income-driven repayment plansIncome-driven repayment plans, which date to 1994, set borrowers' monthly payments based on a share of their discretionary income. "The loan servicers weren't keeping track of the number of qualifying payments," Kantrowitz said in a previous CNBC interview. watch nowThe Biden administration has been evaluating millions of borrowers' loan accounts to see if they should have had their debt forgiven. Most people with federal student loans qualify for income-driven repayment plans, and can review the options and apply at Studentaid.gov. Public Service Loan ForgivenessNavigating the Public Service Loan Forgiveness program has been famously difficult.

Persons: Joe Biden, Shawn Thew, Mark Kantrowitz, Kantrowitz, Biden, George W, Bush Organizations: Chamber, Afp, Getty, CNBC, Education Department, Valuable Education, Public, Consumer Financial Locations: Washington ,

☆ Biden is still running on a promise to get student-loan forgiveness to 'as many borrowers as possible.' Here's where his debt relief efforts stand.
▼ + stars: | 2024-03-08 | by ( Ayelet Sheffey | ) www.businessinsider.com time to read: +7 min

When Biden was first running for office, he campaigned on canceling $10,000 in student debt per borrower, along with reforming repayment programs like Public Service Loan Forgiveness. AdvertisementThe Education Department is undergoing a process to get relief to borrowers using a different law, but it will take time to reach borrowers. Targeted student-loan forgivenessWhile the Supreme Court struck down Biden's first try at broad student-loan forgiveness, he has still enacted smaller amounts of relief to borrowers through various reforms. Additionally, the Education Department has announced debt cancellation for borrowers defrauded by the schools they attended, including the major for-profit chains ITT Technical Institute and Corinthian Colleges. In February, the department announced $1.2 billion in debt relief for 153,000 borrowers, the first group to benefit from that provision.

Persons: —, Joe Biden, Biden, Clare McCann, Arnold Ventures —, McCann, Biden's, Donald Trump Organizations: Service, Public, Biden, Business, Department, Arnold Ventures, Education Department, ITT Technical Institute, Corinthian Colleges, Education, Higher Locations: PSLF, deferment

☆ Student-loan borrowers will start to see 'improvements' to the repayment process starting this month
▼ + stars: | 2024-03-06 | by ( Ayelet Sheffey | ) www.businessinsider.com time to read: +3 min

Millions of student-loan borrowers might soon see improvements to the platforms they use to pay off their debt. Federal Student Aid also posted an announcement on its website with further details on the platform changes. This is likely an effort to prevent scams by making it clear to borrowers that the servicer works with the federal government. It'll ensure that borrowers can detect whether information is coming from an Education Department website to protect them from scams and reduce disruptions across servicing platforms. Advertisement"You will see more improvements when managing and repaying your loans in the coming year," the email to borrowers said.

Persons: Joe Biden's, MOHELA Organizations: Service, Joe Biden's Education Department, Business, Federal, Aid, Education Department

☆ Liberty University Fined $14 Million for Mishandling Sex Assaults and Other Crimes
▼ + stars: | 2024-03-05 | by ( Zach Montague | ) www.nytimes.com time to read: +1 min

Liberty University, the evangelical Christian university in Lynchburg, Va., agreed to pay a record $14 million fine for breaking federal campus safety laws, the Education Department announced on Tuesday, accusing the school of creating a “culture of silence” that discouraged the reporting of crimes and repeatedly mishandling sexual assaults. In a 108-page report, the department found particular problems with how the university handled sexual misconduct, including that it had punished several sexual assault victims for violating the student honor code, which prohibits premarital sex, while failing to punish their assailants. As a result, sexual assaults commonly went unreported, the department said. The report also said Liberty discouraged staff members from sending out emergency notifications, failing to notify students of dangerous events such as campus bomb threats and gas leaks. Mr. Falwell’s son, Jerry Falwell Jr., resigned as president in 2020 amid a sex scandal, and was sued by the university for $40 million in damages the next year for various breaches of contract.

Persons: Jerry Falwell, Falwell’s, Jerry Falwell Jr Organizations: Liberty University, Christian, Education Department, Liberty Locations: Lynchburg, Va, aggrandizing

☆ A student-loan borrower who received debt cancellation a year ago was just told it was a mistake — and now his $93,000 balance is reinstated
▼ + stars: | 2024-03-01 | by ( Ayelet Sheffey | ) www.businessinsider.com time to read: +5 min

Okwara, 36, received a letter from MOHELA in May 2023 confirming his loans were forgiven. But on February 29, MOHELA sent a letter telling him the relief was a mistake, and his balance was reinstated. Okwara made those investments because he no longer had to worry about his student loans — or so he thought. On February 29, he received a letter that confirmed exactly what he feared: the forgiveness was a mistake, and his $93,000 balance had been reinstated in full. Did you get a notice that your student loans were reinstated after receiving forgiveness?

Persons: MOHELA, —, Okwara —, Okwara Organizations: Service, Business, PSLF, Public, BI, An Education Department, Education Department Locations: MOHELA

☆ Why thousands of defrauded student-loan borrowers are still waiting for the debt cancellation they were promised over a year ago
▼ + stars: | 2024-02-29 | by ( Ayelet Sheffey | ) www.businessinsider.com time to read: +4 min

Thousands of student-loan borrowers are still waiting for relief under the Sweet v. Cardona settlement. The Justice Department said the delays could be a result of complex loan histories that take time for servicers to process. President Joe Biden's Justice Department has some reasons why the process has been so delayed. "Receiving settlement relief in a timely and predictable manner is a matter of urgency for Class Members," the letter said. It also said in a recent report that it "will continue to work on improving that process and on verifying the status of Class Members' relief."

Persons: —, Joe Biden's, Cardona, Donald Trump, hasn't Organizations: Justice Department, Service, Department, Trump, Lending, Education Department, The Education Department, guaranty Locations: Cardona

☆ 3 top Democratic lawmakers are calling for an investigation into a major student-loan company, accusing it of 'loan forgiveness mismanagement' for millions of borrowers
▼ + stars: | 2024-02-28 | by ( Ayelet Sheffey | ) www.businessinsider.com time to read: +4 min

Read previewThree top Democratic lawmakers want federal and state officials to investigate a major student-loan company. AdvertisementThey called on the CFPB and attorneys general to "investigate MOHELA and pursue action to the fullest extent possible under the law. We’re standing with @theSBPC and @AFTunion in expressing outrage at MOHELA’s student loan mismanagement. Since student-loan payments resumed in October after an over three-year pause, federal servicers have been under scrutiny over their handling of the return to repayment. AdvertisementIn January, the Education Department withheld varying amounts of pay from the other three federal servicers for the same reason.

Persons: —, Chuck Schumer, Elizabeth Warren, Bernie Sanders, MOHELA, they're, Biden, — Chuck Schumer, Warren Organizations: Service, Democratic, Consumer Financial Protection Bureau, Business, Protection, American Federation of Teachers, Sunshine Law, AGs, Education Department Locations: Sens, Missouri

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